As I explain my story below, I urge you to keep an open mind and look at all the facts and ask questions. If someone tells you to pay no attention to this and just move on…ask yourself why they are doing this and what they have to gain from keeping you in the dark.
Thursday February 25th 2016 was the day this all started. As an Aromatherapy student, I spend a lot of time in various aromatherapy/essential oil Facebook groups. It was late afternoon this particular Thursday that I came across a post in one of the groups that contained GC/MS test results of a Cinnamon Bark essential oil sample [what is a GC/MS test? Click here]. The sample was found be adulterated with synthetics. This bit of info did not surprise me, as Essential Oil adulteration runs rampant in the fragrance industry. What did surprise me, was the very strong insinuation that this particular sample was of Young Living’s cinnamon bark, followed later by pictures of the actual bottle clearly showing the Young Living label. Immediately I sent a copy of the test report, screenshot of the post and pictures of the unopened bottle to Young Living’s product support [copy of that e-mail can be found by clicking the thumbnail below, or by clicking HERE] as I simply refused to believe any possibility that this could be true.
Email to Product Support
The following day (Friday February 26th 2016) I received what appeared to be a fairly standard/generic form response from YL Product Support more or less telling me not to worry and called the whole ordeal a smear campaign by a competitor [copy of their reply can be found by clicking the thumbnail below, or by clicking HERE].
Reply from Product Support
Speculation and accusations began running rampant in the Facebook groups and Young Living’s name continued to be dragged through the “mud” so to speak. Wanting to provide some kind of proof to my family, clients, and friends that Young Living products were pure, I decided to have an oil tested, at my expense. Why you ask? Well back in 2015 I had e-mailed YL Product Support asking why they do not release or provide GC/MS testing reports. In their reply [copy of that e-mail can be found by clicking the thumbnail below, or by clicking HERE] they advised me that if I wanted documentation on the purity of the oils, I was welcome to submit them for testing through an independent lab of my choice.
Email to Product Support Re Test Results
I contacted a testing laboratory located in Quebec, Canada that specialized in essential oils and natural health products called Phytochemia to obtain pricing and shipping information. To avoid any claims of tampering or sabotage, I logged into my Young Living Virtual Office and placed an order for a bottle of Cinnamon Bark. I had the shipping information changed to the laboratory in Quebec so that Young Living would ship the oil directly to them from the warehouse and there could be no claims of tampering with bottle caps, etc. [You can see a copy of the order verification by clicking the thumbnail image below or click HERE]
On March 3rd 2016 I received notice from the Lab that they received my sample of Cinnamon Bark that I had Young Living send to them [receipt acknowledgement is available below] and was advised that I would have the results within 2 weeks time.
March 18th I received an email from the lab again containing the GC/MS report from my sample I had tested. Nervously, I opened the attachment and scrolled to the bottom “conclusion” section….”The sample has been adulterated with synthetic cinnamaldehyde, indicated by the presence of phenylpentadienal isomers. Synthetic linalool may also have been added.” [copy of entire GC/MS report available below. You will require a PDF reader or app in order to view the PDF files]
Tears filled my eyes as the reality of the situation began to sink in. My close family used Cinnamon Bark internally, not to mention the sheer volume of Thieves products that contained Cinnamon. I attempted some conversations with my “uplines” about the issue but merely got “don’t worry” and “I’ve used the products for years and I’m fine!”. Quickly realizing that I would not get the answers I wanted from them and not knowing where else to turn, I sent an e-mail to Young Living’s Chief Operating Officer, Jared Turner and included a copy of the test report. Hope and faith briefly returned when I received a reply from Jared, thanking me for bringing the issue to his attention and promising me a reply. He even Cc’d the entire analytical team and asked them to answer my questions I had. [copy of that e-mail can be found by clicking the thumbnail below, or clicking HERE].
Reply From Jared Turner
As of the date I write this (April 28th 2016), I still have received no reply or answers to my questions from Jared, the analytical team, or anyone at corporate.
In the midst of ordering my sample to be sent to the lab for testing, I was contacted by a group of three other Young Living distributors unrelated to my sponsorship line. They were greatly concerned with the possible adulteration and lack of answers/information they were receiving from their uplines as well. One of them had an unopened bottle of Cinnamon Bark with the same lot # originally tested and posted about back on February 25th. They knew I was having a sample tested and wanted to know how they could go about getting their bottle tested, as well as another bottle of a different lot #, and a bottle of Thieves blend. They sent their samples off to the lab and roughly 2 weeks later received their results. All three bottles were adulterated. [copies of their reports can be found below for download. You will require a PDF program or app to view them on a computer and mobile device].